CCT002 : Mac & OSX Technical Briefing

Course Description

This one day course is a preliminary course for users new to
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Mac OS X who may need a more technical appreciation of the Mac OS X to provide local support to other Mac OS X users.

This workshop covers some of the more advanced aspects of the Mac OS X including customising system preferences, setting up multiple user accounts, using the Terminal and general troubleshooting hints and tips for the Mac. The workshop will also cover using Macs in a dual OS X and Windows environment via virtualisation using Parallels for OS X and dual booting using Apples BootCamp.

NB This course does not include Mac OS X Server - This will be the subject of another workshop in development.

Who Should Attend

Intended for new Mac OS X users who may be called upon to support other Mac OS X users in a business or group environment. Typically IT support, power users, service technicians or anyone who managers networks of Mac OS X systems for their organisations.

Pre-Requisities

Some computer knowledge would be advantageous - Windows or Mac. Attendance on the "Introduction to Mac (Basic User)" is recommended for new Mac users although not mandatory.

Cost

£149 plus VAT incl. refreshments and lunch

Location

This course is available at the Knowsley location only

Course Dates - Knowsley Only

Select Date
For alternative booking arrangements and our terms of booking, please see this page.

Course Contents

Introduction

Brief History of Mac OSX

Mac OSX User Interface
Finder, Dock, Expose, Dashboard, Desktop

Mac OSX File Structure

Setting Up User Accounts
Admin Accounts
User Accounts

Installing Applications

Printer Sub System

Integration with Windows
Bonjour
File sharing - AFP & SMB

User Migration

Mac Maintenance

Troubleshooting Hints and Tips

Please Note - Subject to Alteration